Visual Information Support Center
Frequently Asked Questions
The Visual Information (VI) Team has compiled a list of frequently asked questions to better assist you with your VI needs. Please refer to these questions before contacting the VI shop directly.
Table of Contents
- How Do I Make a DA Photo Appointment?
- What Are Your Business Hours?
- Do You Take Soldier of the Year / NCO of the Year Photos?
- Do You Have Some Spare Ribbons or Numeral Devices?
- Can You Modify My DA Photo?
- I Am from a Different Branch of Service, Can You Take My Official Photo?
- How Do I Find Your Office?
- What is 'DAPMIS'?
How Do I Make a DA Photo Appointment?
All DA Photos are done by appointment through VIOS [CAC Enabled] and VIOS AKO East [AKO Login]. Creating an account in VIOS is simple. You must have a registered AKO account prior to using VIOS in order to login. Once you have logged in, select Maine from the drop down menu, select DA Photo and select a date and time that works best for you.
It is important that if you can not make it to your appointment that you contact the VI staff by telephone as soon as possible!
What Are Your Business Hours?
We are typically open from 0730 until 1600. Our photo appointments are conducted Tuesday, Wednesday and Thursdays from 0800 to 1500 by appointment only.
Do You Take Soldier of the Year / NCO of the Year Photos?
Abosuletly! We also take Command and Award photos.
Do You Have Some Spare Ribbons or Numeral Devices?
No. We do not have any uniform items. Make sure that your uniform is ready to go prior to your photo appointment and coordinate with your unit for missing uniform items.
Can You Modify My DA Photo?
No. We will not alter your photograph in any way to change your appearance. AR 640-30 states what photographers are authorized to do during a photography shoot.
I Am from a Different Branch of Service, Can You Take My Official Photo?
Yes. All Regular Army, Army Guard and Army Reserves must make an appointment in VIOS. All others, please contact the VI staff and make an appointment for your photo. We can only take your photo and print a copy.
How Do I Find Your Office?
We are located at Camp Keyes in building 8, room 208. For directions to Camp Keyes, click here.
What is 'DAPMIS'?
DAPMIS stands for Depart of the Army Photograph Management Information System. This is where the VI staff uploads your DA Photos and where promotion board members access your photo. You can check your current DA Photo by logging into DAPMIS.
