Inspector General's Office
Before You File a Complaint
- Be sure you have a problem, not just a peeve.
(Are the cooks turning out lousy chow or was It just one bad meal)
- Give your chain of command a chance to solve the problem.
(Many problems must be addressed to the chain of command for resolution
anyway).
- If IG assistance is needed, contact you local IG first.
(IG’s at higher commands will normally refer the case to the local IG for action)
- Be honest and don’t provide misleading information.
(IGs will discover the truth quickly in most cases and there are penalties
for knowingly providing false information)
- Keep in mind that IGs are not policy makers.
(If a policy is flawed you can submit proposed change on a DA form 2028
- Keep in mind that IGs can only recommend, not order a resolution.
(Only Commanders can order; the role of the IG is to advise the Commander)
- Remember IGs can only resolve a case on the basis of fact.
(Your claim that a supervisor has violated the rules doesn’t make it fact. A claim must be
supported with evidence)
- Don’t expect instant action on your request… Be patient.
(Investigations take time, and IGs tend to have heavy workloads)
- Be prepared to take “No” for the answer.
(In any case “Yes” or “No”, the IG will explain why)
