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Family Program Office

Military Family Assistance Center (MFAC) • 1.888.365.9287

Email: • Facebook: Maine MFAC

The Maine Military Family Assistance Center is critical in providing support to geographically-dispersed military families who are unable to access services at a local base, installation, or fort. This holds especially true during long- and short-term deployments and mobilizations of a service member. The Maine MFAC serves military members and their families from all branches and statuses (active, TPU, retired, veteran). Military Family Assistance Center specialists are available 24/7 for assistance and resource referral for military families!

Our Six Essential Services:

1. Community Information & Referral: We can connect you with community resources that can help with your needs, as well as get you connected with your Family Readiness Group (FRG).

2. Financial Resources & Referral: We can help you understand your military pay/LES; help you apply for a Foundation Fund grant; or connect you with our Personal Financial Counselors.

3. ID cards & Defense Enrollment Eligibility Reporting System (DEERS) Referral: Need a new ID card and not sure where to go? Give us a call for DEERS Rapids locations and ID Card stations.

4. Legal Resources & Referral: We can connect you with JAG or civilian resources for Powers of Attorney/Wills, Service Members Civil Relief Act (SCRA), and Employer Support of the Guard and Reserves (ESGR).

5. TRICARE Medical and Dental Resources & Referral: Including Medical and Dental Benefits, Medical and Dental applications, and locating providers.

6. Crisis Intervention & Referral: We can help you navigate situations of domestic abuse, child abuse/neglect, danger to self and/or others, or abuse/neglect of a vulnerable adult.

You may call our 24/7 hotline at 1.888.365.9287 -OR- by email -OR-

Visit us in person! Our staff have FOUR locations in which to serve you:

Tracy Richard, Family Assistance Center Coordinator, Augusta
Augusta Armory
179 Western Ave.
Augusta, ME 04330

Angela Sanford, Family Assistance Center Specialist, Augusta
Augusta Armory
179 Western Ave.
Augusta, ME 04330

Heather Audet, Family Assistance Center Specialist, Bangor
Bangor Armed Forces Reserve Center (AFRC)
300 Hildreth Street N
Bangor, ME 04401

Samantha Treadwell, Family Assistance Center Specialist, Brunswick
Brunswick AFRC
11 Ordnance Road
Brunswick, ME 04011

Emma Edgecomb, Family Assistance Center Specialist, Caribou
Caribou Armory
120 Sincock Street
Caribou, ME 04736

This document was last modified on: 10/20/2017